The A to Z Dispatch blog

Practical guides for people who run transportation businesses

Dispatch, pricing, drivers, bookings and AI employees, written for limo, taxi, chauffeur and airport transfer operators.

Your Network vs Their Marketplace
FeaturedBuying Guides

Your Network vs Their Marketplace

A marketplace is a public pool that matches your job to whoever is available and takes a percentage of it. An operator network is a private group you invite yourself, where work moves between companies you chose and no commission is taken. The difference that matters is not the percentage — it is who owns the customer relationship afterwards.

October 4, 20266 min read
Read the guide
A to Z Dispatch
Drivers & Fleet

Split The Subscription Team

Yes. One operator holds the plan and AtoZ sends that account holder a single monthly invoice. The account holder can then share the cost with the drivers using it. On Team 5 at $149 a month, five drivers splitting it evenly works out under $30 each. The plan price, the capacity and the zero commission do not change.

October 5, 20266 min read
Where Should Overflow
Drivers & Fleet

Where Should Overflow

A job you cannot cover yourself has three homes: your own chauffeur, a partner operator in your network, or a freelance affiliate driver. Your own driver keeps the most margin and control. A partner operator suits work needing a company behind it. A freelancer suits one-off overflow. AtoZ takes no commission on any of the three.

October 4, 20265 min read
Build Your Own Operator Network
Drivers & Fleet

Build Your Own Operator Network

An operator network is a private group of transport companies you invite yourself, so you can pass overflow work to partners you already trust instead of a public marketplace. You assign the booking to a partner, they dispatch it to their own drivers, and no platform takes a commission on the handover. The customer stays yours.

October 4, 20266 min read
AI Employee vs Hiring Office Staff
AI Employees

AI Employee vs Hiring Office Staff

It depends on the hours you need covered. A full-time office hire covers roughly forty hours a week and costs a salary plus employment overheads. An AI employee covers the hours nobody is covering — evenings, weekends and while you are driving — at a subscription cost. Most operators are not choosing between them; they are covering a gap a hire would not fill economically.

September 24, 20266 min read
Redispatching Driver To Team
Drivers & Fleet

Redispatching Driver To Team

Redispatching means work arrives at you and you decide who runs it. A lead driver can pass a received job to a team driver, invite a new driver with the job attached, or reassign a job they had already accepted from My Rides. The customer, the brand and the margin stay with the operator, and no commission is taken on any handover.

September 24, 20266 min read
Invite Your First Team Driver
Drivers & Fleet

Invite Your First Team Driver

Send the invitation from the driver app, with a job attached or on its own. Your driver receives an email and an SMS with a link, downloads the app, and adds three things — vehicle, licence and photo — before accepting. There is no application or approval queue. Agree the split, standards and response time before you send it.

September 24, 20266 min read
Build Your Own Driver Network
Drivers & Fleet

Build Your Own Driver Network

A lead driver can build a team of drivers they choose and pass jobs to them from the app. The receiving driver earns the full fare, no commission is taken on the handover, and the customer stays with the operator who booked them. If a driver does not accept inside the response window, the job returns to the sender.

September 24, 20268 min read
How AI Employees Are Trained
AI Employees

How AI Employees Are Trained

It is trained on your own material rather than industry averages. Your rate table, your zones, your vehicle classes, your surcharges and your policies are loaded in, so the price it quotes is the price you would have quoted. Where it is unsure or the question falls outside what it was given, it hands the call to a person instead of guessing.

September 16, 20266 min read

See how AtoZ Dispatch would run your day

Book a 30-minute demo and we'll show you the platform set up for your business.

Book a Demo