What's Included in AtoZ
Dispatch Training

We don't just give you the tools — we train your whole team to succeed with comprehensive, hands-on training programs.

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Admin & Dispatcher Panel Training

Covers everything your client's office staff or dispatchers need to know

Live demo + recorded tutorial

How to log in and manage access levels (roles & permissions)

Creating, editing, and canceling bookings manually

Assigning drivers manually or automatically

Understanding status flow (Scheduled → Assigned → In Progress → Completed)

Managing rates, zones, and vehicle types

Viewing reports, earnings, and analytics

Exporting data (CSV, PDF, invoice reports)

Driver App Training

Helps their drivers confidently use the mobile app

Video tutorial + documentation + test login access

How to receive and accept job requests

Starting and ending trips properly

Navigating to pickup and drop-off locations

Using in-app GPS or external navigation

Accepting payments (if enabled)

In-app notifications and chat (if supported)

Passenger App Training

For corporate fleets or operators who want to train staff or VIP clients

Branded PDF quick guide or 60–90 second explainer video

How to sign up and book a ride

Tracking driver ETA

Payment options (wallet, card, etc.)

Trip history and receipts

In-app support or feedback

Additional Training Services

Initial Onboarding Call

30–45 minutes

A 1:1 session where your team walks through the full system

Walks through the full system

Sets up sample bookings live

Answers questions in real time

Confirms brand assets, zones, payment info, etc.

Assigns test credentials for sandbox testing

On-Demand Training Materials

Available 24/7

Perfect for future hires, refreshers, or DIY clients

Pre-recorded video tutorials (YouTube or private hosting)

Branded PDF user guides for Admin, Drivers, Dispatchers

FAQ-style self-help center (embedded in client dashboards)

Post-Launch Support & Follow-Up

3–5 days after launch

Continuous support to ensure your success

Follow-up call or message after 3–5 days

Help with real bookings + first reports

Monitor client usage and offer refresher training if needed

Ready to get started?

Run your dispatch business, your way.

From bookings to billing, AtoZ Dispatch gives you full control — no commissions, no restrictions, just your brand and your rules.

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What's Included in AtoZDispatch Training